This policy applies to the Vokura Solutions website at vokurasolutions.com and enquiries made through it. It describes the information we receive, how it is used, and choices available to you.
Information you provide
If you complete our contact form, the form asks for your name, email address, business name, service interest, and message. The form prepares these details in a WhatsApp message addressed to Vokura Solutions. It does not submit them to a Vokura server. You choose whether to send the message in WhatsApp. If you contact us by email, phone, or social media, we receive the information you choose to share there.
Information collected by the website
This static website does not use an account system, advertising trackers, or analytics tools. Your browser and hosting provider may process standard technical data, such as an IP address, device and browser details, requested pages, and timestamps, to deliver and protect the site. Hosting providers may retain server logs under their own policies.
Products and local storage
The product catalogue may read locally stored catalogue data in your browser to display product information. This data stays in your browser and is not transmitted to Vokura by the website. Clearing your browser storage removes it. Product order buttons prepare a WhatsApp enquiry; no payment is taken on this website.
How we use information
We use information you send to respond to enquiries, discuss or deliver requested services, provide product and delivery information, maintain business records, and protect our business and users. We do not sell personal information.
Third-party services
When you follow an external link or choose to send a WhatsApp message, that service handles your activity under its own terms and privacy policy. The site also loads fonts from Google Fonts. External websites and services have their own privacy practices, which we do not control.
Retention and security
We keep enquiry information only for as long as reasonably needed to respond, provide services, meet record-keeping obligations, and resolve disputes. We use reasonable safeguards, but no method of internet transmission or storage is completely secure.
Your choices and requests
You may ask us to access, correct, or delete personal information you have shared with us, subject to legal or operational requirements. Contact vokurasolutions@gmail.com. We may need to verify your identity before acting on a request.
Children
This website and our services are intended for businesses and are not directed to children. Please do not submit children’s personal information through the site.
Changes and contact
We may update this policy as our site or practices change. The latest version will appear on this page with its updated date. For privacy questions, email vokurasolutions@gmail.com.